Packages for functions may be delivered to the hotel up to (3) days prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited.
Please do not ship valuables. We cannot be responsible for contents.
The UPS Store is responsible for securing all packages that arrive to the hotel for guests. Packages may be sent to the hotel up to three days prior to the arrival of a guest. Handling fees apply per package, according to weight. Letter envelopes are $3, packages between 1-7 lbs are $7, above 7lbs, packages are calculated at .90 per pound, aside from crates, which are $200, and pallets, which are $300.
When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage.
The UPS Store at Hilton Orlando
Guest Name and Arrival Date
Name of Event (if applicable)
6001 Destination Parkway
Orlando FL, 32819
We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages.
Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).